frequently asked

Questions

A Food Station is primarily made up of a specific food offering, such as a Taco Station or a Pasta Station or a Pizza Station. A Food Stations can also be created around a theme or type of food such as our Latin Heat Station or our Taste of Asia Station. Whereas a Buffet Table (whether lunch or dinner) is a more “complete” meal that would include some entrees, sides, starches, and salads. However, you can mix and match any of our offerings to meet your needs. You can select a food station and enhance it with other entrees or sides.

Absolutely. No two events are alike. All of our offerings are meant to be guides to help you in your planning. You can pick and choose what works best for you. We are also more than happy to provide menu recommendations and/or to brainstorm together until we get it just right!

We take food allergies very seriously. All of our menu items are clearly labeled using the following key:

GF – Gluten Free
GFO - Gluten Free Options Available
DF – Dairy Free
DFO - Dairy Free Options Available
NF – Nut Free
NFO – Nut Free Options Available
V - Vegetarian
VO – Vegetarian Options Available

We proudly serve New Jersey and the greater Philadelphia area but are happy to travel beyond this area. Please contact us for a custom travel fee for your event.

We will provide you with an itemized proposal that will include a “per person” cost for your event. The proposal will show you a very detailed breakdown of each cost associated with your event, so that you can make informed decisions. Staffing fees, when applicable, will be shown in the proposal. We charge a 20% service fee on all events as well as applicable sales tax (depending on the state where the event takes place).

Since we block the date in our calendar for your event and we turn down any other client looking to book on that date, deposits are non-refundable. If you cancel your event in writing 120 days ore more before your event, your non-refundable deposit will serve as the final payment and no further payment will be necessary. If you cancel your event between 31 and 119 days before the event, an additional payment of 20% of the event will be due.
 
If you wish to reschedule your event, we will do our best to accommodate you with an alternate date based on availability at the time. The new date must be within 6 months of the original date of the event. If we are able to find a date that works for everyone, your deposit will be applied to the new date.

In order to book your event, a 50% deposit is required. You can pay your deposit online via Credit Card, Debit Card, Bank Transfer, Wire, ACH, or Check. We also accept Venmo or Zelle, if you prefer. The final payment is due 7 days before the event. Events must be paid in full before the event.

Gratuity is 100% at your discretion. It is never expected and always greatly appreciated by our staff. You are welcome to tip our staff at your event if you so wish. You may also present gratuities to your Event Captain during your event with instructions on how you’d like the gratuity distributed to the staff. You will also have an opportunity to include gratuity online with your final payment, if you so wish.

The final guest count and final payment are both due 7 calendar days before your event.

Yes. Once you sign the contract, there will be a guaranteed minimum number of guests. This means, you cannot decrease the number of guests. You can; however, increase the number of guests up to 7 days before your event.

Yes. While we specialize in full-service catering, we also provide a separate menu for food items that can be delivered as part of a drop-off-only service. You can learn more about our drop-off-only service by clicking here.

Yes; however, depending on the length of the travel and the prep space available on site, some of our food offerings may not be possible without a kitchen. In order to maintain food at the proper temperature for safety, some items need to be cooked on site and served within a specific time.